Removing the Barr software

BARR/SPOOL

Barr Systems provides an Uninstall program that automatically removes the software. The Uninstall program does not remove information created during Barr Enterprise Print Server configuration and operation. If you intend to reinstall the software, keep these items. To completely remove the program, you need to manually remove the following items.

• Custom Windows printers for Barr Enterprise Print Server

• Barr device drivers for Windows printers (from the Windows Explorer, navigate to the \\WINNT\INF folder, and delete the Barr?.inf, Barr?.pnf, and NTprint.pnf files)

• Barr Enterprise Print Server spool and retain documents and folders

• Barr Enterprise Print Server spool utility files or folders (overlays, forms, FCBs, banners, trailers, override tables, and Print Utility control files)

• User-created configuration files (such as spool custom settings files [.bsp] or Print Utility custom control files [.ctr])

• Registry-stored configuration information (from the Configuration Utility)

• Configuration settings and files (from the Backup Configuration Utility)

Usually, you do not need to stop any Windows services before you remove Barr Enterprise Print Server. When you reinstall, the setup program automatically stops the Windows spooler and any Barr services before it installs the Barr software.

• Automatically

• Manually

See also:

• Contacting Barr Systems

• Installing the software

Automatically removing the Barr software

The Uninstall program removes the items installed by the setup program, including ports, software files, and default configuration files (such as the default Print Utility control file, spool.ctr). Complete the following steps to remove the Barr Enterprise Print Server components that were installed by the setup program.

1. Stop all Barr Enterprise Print Server printers from the Spool Window (click the toolbar’s Stops All Printers button) and verify that they have stopped. Also, verify that no jobs are being received (from Windows programs, Print Utility, or host systems).

2. Close all Barr Enterprise Print Server programs and utilities.

3. If you are using a hardware key on a USB port, remove the key.

4. From the taskbar, click Start | Programs | Barr Enterprise Print Server | Uninstall Barr Enterprise Print Server. The Uninstall program will close any open programs. Any unsaved data will be lost.

5. From the Confirm File Deletion dialog box, click Yes to continue (or No to cancel).

6. While removing the software, the Remove Shared File dialog box may display. Select Yes to remove the file, or select No to leave the file. If other Barr programs use the file and you select Yes, those programs may not function properly. Because leaving the file will not harm your system, we recommend selecting No.

7. Restart your computer.

Manually removing the Barr software

Sometimes it is necessary to manually remove Barr Enterprise Print Server when the Uninstall Shield fails or when you would like to retain the configuration information. Complete the following steps to manually remove the software.

These steps require you to use the Windows Registry Editor. The system registry contains information about how your computer runs, and your computer might not work if there is an error in your registry. If you are unfamiliar with the Registry Editor, we do not recommend that you perform this procedure. Please contact Barr Systems Technical Support and reference this topic to be walked through this procedure.

Clean the system registry

1. On the taskbar, click Start | Run.

2. Type REGEDT32, and then click OK. The Registry Editor displays.

3. Select HKEY_LOCAL_MACHINE | SOFTWARE | Barr Systems.

4. Delete the InstallKey.

5. Select HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | Windows | CurrentVersion | Uninstall.

6. Delete the Barr version entries from the Uninstall key.

7. Exit Regedt32.

Remove Barr services

Commands are case sensitive.

1. Open the MS-DOS prompt.

2. Change your directory to the folder where you installed the software files. The default directory is \\Program Files\Barr\Spooler\Exe, unless an alternate path was specified during installation.

3. Enter the following commands at the command prompt.

• rundll32 install.dll,UnInstallAll

• SecurityService /UnregServer

• DbgSvr /UnregServer

• PrintChannelService /UnregServer

4. If you have BARR/RJE installed, enter the following commands at the command prompt.

5. RJELM /UnregServer

6. RJE /UnregServer

Delete Barr files

1. From the taskbar, click Start | Search | For Files or Folders in Windows 2000 or Windows XP.

2. In the Named: box, type *.exe;*.dll;*.sys. Do not delete the .sys files if you are using another product that also uses Barr device drivers. If you delete the files and they are used by other Barr programs, those programs may not function properly.

3. In the Look in: box, browse to the folder where you installed the software files. The default directory is \\Program Files\Barr\Spooler\Exe, unless an alternate path was specified during installation.

4. Make sure the Include subfolders check box is selected.

5. Click Find Now.

6. Delete all the files listed.

7. Restart your computer.